Regulatory and External Client Audit Policies for 香港六合彩资料 Services
Regulatory and External Client Audit Policies for 香港六合彩资料 Services
These regulatory and audit policies (“Regulatory Policies”) are applicable to Customers and Partners (“Clients”) that have been given access to those 香港六合彩资料 Application Services which are subject to regulatory health authority review pursuant to the terms and conditions contained within the applicable agreement (the “Agreement”) between 香港六合彩资料 Solutions, Inc. (“香港六合彩资料”) and each Client. ?Unless otherwise noted, these Regulatory Policies are subject to the terms of the Agreement and capitalized terms contained herein shall have the meanings set forth in the Agreement.
QUALITY MANAGEMENT
香港六合彩资料’s products are designed and its services are conducted in accordance with 香港六合彩资料’s Quality Management System (QMS) which specifies the parties’ roles and responsibilities and is designed to assist Clients in satisfying their compliance obligations under generally accepted standards of good clinical practice (GCP) and/or good post-marketing study practice (GPSP). ?香港六合彩资料’s QMS is captured through a set of controlled documents, maintained within 香港六合彩资料’s regulatory compliant electronic Document Management System (eDMS). These Quality System Documents (QSDs) are developed and maintained in accordance with applicable national and international regulatory requirements and industry standards and best practices. The QSDs include Policies, Standard Operating Procedures, Work Instructions, and Templates, Forms, and OTHER documents.
As a vendor for software services related to clinical trials, 香港六合彩资料 takes a proactive approach in providing its customers with transparency and visibility into its robust QMS. To help manage numerous inquiries including extensive vendor assessments, prequalification reviews, and periodic audits, 香港六合彩资料 maintains a Third Party Assurance report that covers the following critical compliance areas:
- Quality Management System
- Information Security
- Data Privacy
- Software Development Life Cycle
- Utilization of Electronic Records and Electronic Signatures
The Third Party Assurance report is available to 香港六合彩资料’s customers through .
CLIENT AUDIT RIGHTS
香港六合彩资料’s control environment is subject to routine third party inspections and attestations (e.g., Service Organization Control ‘SOC’ 1 and 2, and International Standard on Assurance Engagement ‘ISAE’ 3402) (together, “Controlled Reports”). Following completion of implementation of any applicable Services, 香港六合彩资料 will make available to Clients the Controlled Reports that directly relate to the Services. To the extent that the scope of the Controlled Reports does not cover Services provided to Clients or any quality system requirements for Services provided under the client agreement, Client representatives may examine or audit the documentation and records regarding those Services. The audit duration is limited to two business days, and the parties shall agree to the scope of the audit in advance. The scope must be reasonable and suitable for the intended purpose of the audit, for example, it will exclude examination of 香港六合彩资料’s internal controls that are the subject of the Controlled Reports. Unless otherwise agreed to in your customer agreement, the scope of any audit with respect to data protection, including the General Data Protection Regulation, is limited to 香港六合彩资料’s provision of the Controlled Reports.
Audits are conducted during regular business hours and upon at least forty-five (45) days advance notice. ?In each twelve (12) month period, Client shall be entitled to conduct one (1) such audit without charge by 香港六合彩资料. ?Any information of 香港六合彩资料 or its subcontractors obtained or observed during such examination or audit shall be deemed 香港六合彩资料’s Confidential Information.
CDS SPECIFIC CLIENT AUDIT TERMS
香港六合彩资料’s Commercial Data Solutions (“CDS”) environment is subject to a Service Organization Control ‘SOC’ 2 Type II certification, inclusive of an addendum specific to HIPAA requirements (the “SOC 2 Report”). 香港六合彩资料 will make available to Clients the SOC 2 Report that directly relates to the applicable CDS Services. Quality system and other ICH/GCP requirements do not apply to CDS Services.
REGULATORY INSPECTIONS AND INQUIRIES.
In the event either party is notified of an inspection or inquiry by a regulator that relates directly to the Client’s clinical trial for which 香港六合彩资料 is providing Application Services, the party so named is encouraged to promptly notify the other party of any such regulatory inspection or inquiry. ?This notification can be made by either party via email or mail service. ?When notifying 香港六合彩资料, this information shall be sent to the attention of the head of 香港六合彩资料’s Global Compliance and Strategy function at regulatory@mdsol.com. ?香港六合彩资料 agrees that during any such regulatory inspection or inquiry of the Client and its contracted sites that relate to the Application Services provided to Client, 香港六合彩资料 shall make available to the regulatory authority via the Client all records lawfully required.
Furthermore, 香港六合彩资料 has a written agreement with its infrastructure-as-a-service (IaaS) third-party hosting provider that documents the provider’s commitment to support regulatory investigations (e.g., inspections) of 香港六合彩资料, as well as regulatory investigations of 香港六合彩资料 Clients using our Application Services, including provision of relevant documents, information and records to 香港六合彩资料. ?In the event 香港六合彩资料 requires further input to satisfy a regulatory investigation, the provider will use commercially reasonable efforts (taking into account potential risks to their systems, services, or intellectual property) to assist 香港六合彩资料 in responding to the regulatory authority’s questions.
REGULATORY COMPLIANCE
香港六合彩资料 has analyzed the applicability of globally recognized regulation and guidance applicable to a technology provider serving the clinical trial industry. ?The analysis is available to 香港六合彩资料’s customers through the?.
DEBARRED PERSONS
香港六合彩资料 is not using and will not knowingly use the services of any person debarred under any country-specific debarment lists (in particular 21 U.S.C. § 335a of the FDA regulations) in any capacity in connection with the performance of 香港六合彩资料 Services. ?In addition, 香港六合彩资料 is not using and will not knowingly use the services of any person or affiliate person/firm for whom convictions subject to debarment have occurred in the past five (5) years in any capacity in connection with the performance of 香港六合彩资料 Services. ?If, at any time during the Term of the Agreement, 香港六合彩资料 becomes aware that it or any person employed or engaged by it or an affiliated person/firm in any capacity in connection with the performance of 香港六合彩资料 Services for Client has been or is in the process of being debarred or is convicted of any offense subjecting it or any person to debarment, subject to applicable law, 香港六合彩资料 will notify Client promptly in writing and such person will cease providing 香港六合彩资料 Services.